Last Updated: 06.05.2025

1. IDENTIFICATION

This website, www.luzianoofficial.com (hereinafter referred to as the “Website”), is published by LUZIANO Pvt Ltd, a private limited company registered in Sri Lanka.

The head office of LUZIANO Pvt Ltd is located at:

• 111/2, Mamudawela, Ketakumbura, Kadugannawa, Sri Lanka
• Telephone: +94 741007548
• Email: info@luziano.com

The owner and Director of LUZIANO Pvt Ltd is Ms. Chamari Nadishani. Access to the Website and its use are subject to the following Terms and Conditions. By

browsing this Website, you agree, without limitation or qualification, to be bound by these terms.

1. INTELLECTUAL PROPERTY

2.1 Ownership

LUZIANO Pvt Ltd is the exclusive owner of the domain name www.luzianoofficial.com. All content on the Website, including but not limited to texts, images, animations, product designs, logos, graphics, videos, icons, and software, is protected under Sri Lankan intellectual property law and international treaties. These elements are the exclusive property of LUZIANO Pvt Ltd and its authorized partners.

2.2 Restrictions and Sanctions

Use of any part of the Website for commercial purposes, including reproduction, modification, distribution, or transmission, is strictly prohibited without prior written consent from LUZIANO Pvt Ltd. Any infringement may lead to legal action under applicable Sri Lankan intellectual property laws, civil codes, and international law.

2.3 Hyperlinks

Creating links to any part of this Website without prior written permission from LUZIANO Pvt Ltd is strictly prohibited. LUZIANO Pvt Ltd disclaims any responsibility for the content of third-party websites linked to or from this site.

III. ACCOUNT RESPONSIBILITY

If you create an account with LUZIANO Pvt Ltd, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

You agree to immediately notify LUZIANO Pvt Ltd of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts found to be in violation of these terms.

You agree not to use the Website for any illegal or unauthorized purpose.

1. LIABILITY

LUZIANO Pvt Ltd endeavors to provide accurate, complete, and up-to-date information. However, no guarantee is given regarding the accuracy or completeness of information presented on the Website. LUZIANO Pvt Ltd shall not be held liable for:

• Any error or omission in content;
• Any technical failure, virus, or system error resulting from the use of the Website;
• Any damage arising directly or indirectly from accessing or being unable to access the Website.

Users are reminded that data transmission over the internet cannot be guaranteed as fully secure. LUZIANO Pvt Ltd shall not be liable for any breach of data confidentiality during internet transmission.

1. PRIVACY & DATA

Your privacy is paramount to us. By using the Website, you consent to the collection and use of your information as outlined in the Privacy Policy.

1. MODIFICATIONS TO TERMS

LUZIANO Pvt Ltd reserves the right to revise or update these Terms and Conditions at any time without notice. Continued use of the Website after any such changes implies full acceptance of the revised terms.

VII. PAYMENT TERMS

7.1 Pricing Information

All prices listed on the Website are in Sri Lankan Rupees (LKR) unless otherwise specified.

Prices are subject to change without notice. The final price will be determined at the time of purchase and may include taxes, shipping fees, and other charges.

7.2 Payment Methods

We accept the following payment methods:

1. Credit/Debit Cards (Visa, MasterCard, American Express)
2. Online Bank Transfers
3. Mobile Payments (if applicable)

LUZIANO Pvt Ltd reserves the right to add or remove payment methods as necessary. Any changes to payment options will be communicated on the Website.

7.3 Order Confirmation

Once an order is placed, a confirmation email will be sent to the user’s registered email address. This confirmation does not guarantee product availability or shipping, and the order may be subject to further verification or processing delays.

7.4 Transaction Security

LUZIANO Pvt Ltd ensures that all transactions on the Website are processed securely through encrypted payment gateways. However, users are responsible for ensuring their payment details are accurate and up-to-date at the time of transaction.

7.5 Billing Information

Users must provide accurate billing information, including their full name, address, and payment details. Any discrepancies or issues with billing information may result in delays or cancellation of orders.

7.6 Refunds and Cancellations

For any questions regarding cancellations or refunds, please refer to our Refund and Return Policy, which outlines our process for handling returns, exchanges, and refunds.

7.7 Failed Transactions

In case of a failed transaction or declined payment, users will be notified immediately. It is the user’s responsibility to resolve payment issues with their bank or payment provider.

7.8 Taxes

Users are responsible for any taxes, duties, or additional charges that may be applicable to their purchase depending on their location.

VIII. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from use of the Website shall fall under the exclusive jurisdiction of the competent courts in Colombo, unless otherwise specified by applicable international regulations.

1. CONTACT

For any inquiries or concerns regarding the Website or these legal terms, users may contact:

📧 info@luziano.com

📞 +94 741007548

📍 111/2, Mamudawela, Ketakumbura, Kadugannawa, Sri Lanka